Policies & Charges
Payment Arrangements
If you are not able to pay your bill, a short term arrangement may be set up.
- $50 or 10% of your total bill (whatever is more) is due with guaranteed funds when signing an arrangement
If an arrangement is broken, you will not be allowed to set-up another for 12 months.
Payment Arrangement FormCollections
After the payment due date, collection notices are sent and disconnects for non-payment are made. Once service has been disconnected for non-pay, extra fees are charged for reconnecting.
If you are unable to pay your bill in a timely manner, please contact our office before the due date, and ask for an arrangement.
Deposits
When applying for electric service, a credit check will be ran. Based on your credit rating, a deposit may be charged. The deposit will be as much as $400 depending on ownership or rental status.
The billing system automatically returns deposits back to a members account as a bill credit, once they have met our criteria:
- Member is current 10 out of 12 months or;
- They pay on time for 11 consecutive months
Billing
- Bills are mailed in 2 cycles and due the 5th, or the 15th, depending on your location
- All bills are due monthly
- Return envelopes are provided with your bill for you to mail in your payment
Cash, check, VISA, MasterCard, Discover, and American Express payments are accepted
Online Payments
Simply login to SmartHub. You can pay online directly using your credit/debit card, or checking/savings account. Also sign up for automatic, recurring payments within SmartHub.
Mobile Apps for Phones/Tablets
Get on-the-go access to your account information, pay your bill, or report an outage through our mobile app for iPhone®, iPad® and also Android™ phones and tablets.
Search BCREC in your app store
Office – Stop by Our Office to Pay
Stop by our office anytime Monday through Friday during the hours of 7:30 am and 4:30 pm to make your payment.
Our office is at 1697 West Deaver Road
There is also a drop box at this location to drop off your payment any time.
Over the Phone – 24 Hours
- Check account balances
- Pay your bill
- Sign up for automatic, recurring payments
Call (844) 344-4369 24 hours a day
Downtown Location – Drop Off
You may drop your payment off at Horizon Bank located at 655 Third Street.
A drop box for BCREMC payments is located on the far right lane of the drive-through.
Mail – Mailing Your Payment
Mail your payment with your remittance to our lock-box service (in Indianapolis) located on your bill remittance.
You may also mail your payment to PO Box 467, Columbus, IN 47202
Please allow time for payment to be received before the due date to avoid a late fee.