It is calculated into the electric rates. There will not be a separate fee for the newsletter.
No, you don’t but you will not be credited any money.
$4.95 a year per member is calculated into the rates
You can fill out a stop service form online. You can also come to our office at 1697 West Deaver Road. Get directions to our office. Make sure you give us your forwarding address so that we can send you your final bill or a check for whatever amount is left over after we credit your deposit and or membership fee if applicable to your final bill. We also need your updated information for future capital credit pay outs.
You can fill out a start service request online or come in to our office at 1697 West Deaver Road., Columbus, IN 47201. Get directions to our office. If you are renting we will need a copy of your lease or permission from the owner before we can establish service into your name. We also require a $5 membership fee and a possible deposit based on credit. If you do your application online, you will need to be available at the phone number you provided. We will need to call you and collect any money owed before we can establish the service into your name.
Call our office at (812) 372-2546 and any ESR or employee will be able to assist in creating a service order to have one of our employees come take a look and decide what needs to be done. Never try to remove a limb or object on a power line by yourself. Please wait for someone trained to remove it.
If you use your payment stub to send back your payment, you will notice that most of our payments are sent to our processing center in Indianapolis, IN. You will need to add a few more days for it to reach the location and be posted. If this is not an option, please look at our many other payment options that we offer to our members.
A service man will make a trip to your home and leave a letter explaining the amount due and you will be charged a $45 trip fee. You will have 10 days from the date the letter was left to pay your disconnect amount.
Your account can be labeled as Life Support needs which will add you to a priority outage restoral list. A completed Medical Necessity form is required. Medical Necessity Form (PDF)