Why does it take so long for my bill to post to my account when you are located in Columbus where I mailed it from?

If you use your payment stub to send back your payment, you will notice that most of our payments are sent to our processing center in Indianapolis, IN. You will need to add a few more days for it to reach the location and be posted. If this is not an option, please look at our many other payment options that we offer to our members.