Rule 18. Informational Pamphlets & Rate Schedules

(A) The Corporation will supply to all applicants for service and to all current customers, a pamphlet or other informational material containing a summary of these service rules and regulations. A complete copy of the current rules and regulations are accessible on the Corporation web site.

(B) The Corporation will supply free of charge a copy of the Corporation By-laws upon request by the applicant or customer. A complete copy of the current by-laws is accessible on the Corporation web site.

(C) The Corporation will supply free of charge a copy of the rate schedules applicable to the types of service available to new applicants and for existing customers of residential service, upon request by the applicant or customer.

(D) Whenever the Corporation changes its residential or other base rate schedules, the Corporation will provide its members with notice of this change at least thirty (30) days prior to the effective date via the monthly newsletter, a bill stuffer, or another publication generally disseminated to customers.