Collection and Re-connection Charges
The following charges shall be applicable to delinquent accounts, if it becomes necessary to make a trip to consumer’s premises, for the purpose of collecting delinquent accounts.
- Collection charge per trip (Monday through Friday 7:30 a.m. to 4:30 p.m.) for purpose of collecting or disconnecting or reconnecting a delinquent account: $45
- To reconnect service disconnected for non-payment outside normal business hours
(Monday through Friday 4:30 p.m. to 9 p.m.): $150 - To reconnect service disconnected for non-payment outside normal business hours
(Saturday 8 a.m. to 9 p.m.): $150 - To reconnect service disconnected for non-payment outside normal business hours
(Sunday/Company Observed Holiday 8 a.m. to 9 p.m.): $200 - Collection charge per trip (Monday through Friday 7:30 a.m. to 4:30 p.m.) for purpose of collecting or disconnecting or reconnecting a delinquent account on pole top service: $200
- To reconnect pole top service disconnected for non-payment outside normal business hours (Monday through Thursday 4:30 p.m. to 8 p.m.): $350
To ensure members have ample time to get reconnected, we will not disconnect members for non-payment on Fridays or days preceding holidays.
Unpaid Checks
When a check received in payment of a member’s account is returned unpaid for any reason not the fault of the REMC, the member shall be assessed a handling fee of $30 per unpaid check.
Meter Tampering
A $100 tampering fee will be assessed when meter seal is cut or missing. Cutting your meter seal is dangerous and will result in a fine to you. If a meter is stolen or missing, this fee will also be assessed.
Approved March 1, 2018 by the board of directors for effective date April 1, 2018.